Understanding Error Messages for Configured Items

During the configuration process within order entry, the system verifies the segment values that you enter with the cross-segment editing rules and configured item segments. The system verifies that you have not entered any values that violate the editing rules. If a segment value violates an editing rule, either a hard or a soft error message appears.

Hard error messages indicate significant errors from cross-segment error checking. When you receive a hard error message, you cannot proceed with the order until you correct the error.

Soft error messages do not prevent you from completing the order, but they do provide error information. You can either correct the error or leave it as it is, and the order processes either way.

If the system finds errors in cross-segment editing rules, you receive notification that error messages exist during the dynamic configuration process or after the system performs validate configuration.