Sales Order Query Process

These actions are associated with the process of EnterpriseOne events involved in sales order queries:

1. The customer service representative initiates the Rate Inquiry (P49T15) program from the Form or Row menu of the P4210 program or the P42101 program. The business service (JC49T020) is evoked and the rate inquiry results are displayed on the P49T10 application. if an error occurs, the error and its description is displayed on the errors tab.

2. The P49T15 application displays the results or errors. If multiple requested dates were provided in the query then the multiple rate inquiries are displayed in the rate inquiries grid. The grid entitled Rate Inquiry Results is pertinent to the selected rate inquiry. This grid may display errors for the particular rate inquiry if it is unsuccessful in constructing the rate inquiry or interpreting its results. The sales order grid represents the sales order which the operation is applied to. The representative can either select a valid rate by pressing the select button, or close the form without selecting a rate.

3. After selecting rates for each inquiry, the customer service representative returns to the corresponding sales order revision form and commits the sales order.