Understanding the Rate Inquiry Program (P49T10)

Real time rate inquiry allows customer service representatives (CSR) to interactively request shipping rates for sales order lines and groups of lines within the JD Edwards EnterpriseOne system. Rate shopping is provided relative to the current requested date on the order and mode of transport and carrier are retained from the rate shopping selections. All other information displayed during the rate shopping process such as cost, transit time, ship date, and delivery date, are for viewing only and are not saved. The CSR has the option to revisit any sales order lines and review the shipping rate selections made during the real time rate inquiry process. There are two basic use cases defined for rate shopping:

Punchout:

The system punches out to the Oracle Transportation Management system to request rate options for the sales order detail Lines. The system displays a set of rates based upon the origin address, destination address, and requested delivery date. The carrier and mode of transport for the selected rate option is saved on the sales order. The user can request rates for the entire order or for an individual detail line on an order.

Re-punchout:

The system can re-punchout to the Oracle Transportation Management system to query new rates after a rate selection has been updated to the sales order. After you select a new carrier or mode of transport, the system updates the sales order with the new information. Also, the system enables you to re-punchout for the entire order or for an individual detail line

After shopping for and selecting the rate, the system stores the carrier and mode of transportation in the Sales Order Detail file (F4211). You run the Sales Freight Request Export (R49T10) program to transmit the F49T211 table and corresponding rate information to the Oracle Transportation Management system. If you modify the sales order by selecting a new rate after the system transmits the freight request, the systems marks the F49T211 table for reprocessing.