JD Edwards EnterpriseOne Fulfillment Management Overview

JD Edwards EnterpriseOne Fulfillment Management addresses situations in which enterprises cannot fulfill all of the orders for their products. Their product supply may be less than the demand or manufacturing planning may not occur until the demand is known. Fulfillment Management can also help when there is variability in the manufacturing process. Enterprises have contractual arrangements or service levels with their customers regarding the performance around fulfillment. These rules may include line and order fill rates, number of shipments, and a cancellation policy for open orders.

The purpose of the JD Edwards EnterpriseOne Fulfillment Management system is to fulfill orders in accordance with criteria agreed upon between you and your customers. The JD Edwards EnterpriseOne Fulfillment Management system fulfills orders based upon criteria that you set, which enables you to:

• Generate priority order scores and then match available inventory to open orders.

• Use service level rules to define fill rates for customer orders and ensure compliance with stated fill rates before releasing orders.

• Implement an automated process that fulfills inventory to orders based on the rules.

• Review the fulfillment quantities and make necessary changes.

The JD Edwards EnterpriseOne Fulfillment Management system significantly reduces or eliminates backorders that occur because of inventory availability issues. The Fulfillment Management system expects very little fluctuation in inventory availability between the time the system releases order from fulfillment and subsequent hard commitment, picking, and shipping.