1. Fulfillment Management Implementation Guide
  2. Setting Up Customer Priority

Setting Up Customer Priority

Access the Billing Information form.

Priority Processing Code

The function of this field is two-fold:

  1. Enter a code that prompts the system to handle this customer's orders on a priority basis. Use this value to set up print pick slips so you can choose to print them on a priority basis. Also, you can sequence the backorder print report and automatic batch release program by this code to release those orders with the highest priority first.

  2. Enter a value that the system uses as a factor for calculating the score for a sales order line to be used in fulfillment processing. The system uses the numeric value in the Special Handling field of UDC H40/PR to determine the priority score for the customer. If the value in this field is not numeric, the system uses zero as a factor value.