Correcting Inventory Balances

When you run an outbound inventory cycle count, one of the following conditions may be true:

• Counted quantity is equal to system quantity

• Counted quantity is less than the system quantity

• Counted quantity is more than the system quantity

When you approve an outbound inventory cycle count, the system does not automatically correct inventory balances. In each of the three situations, you must manually correct the inventory balances.

Counted quantity is equal to the system quantity

Since there is no difference in the counted quantity and the system quantity, no action is required.

Counted quantity is less than the system quantity

To correct inventory balances when the counted quantity is less than the system quantity, you must report consumption for the difference between counted quantity and system quantity.

See Reporting Consumption for Outbound Inventory

Counted quantity is more than the system quantity

When you report consumption for quantity that is not physically consumed, the counted quantity is more than the system quantity.

To correct inventory balances when the counted quantity is more than the system quantity, you must use the reverse consumption process for the difference between counted quantity and system quantity.

See Reversing Consumption (Release 9.2 Update)

Note: If you have completed the billing process for quantities for which you are reversing consumption, you must either create a credit order, or cancel the respective billing order.