Understanding Integrity Between Related Sales and Purchase Orders

When you enter an outbound inventory direct ship order using the Direct Ships - Customer Service Inquiry form and the direct ship line type (D), the system creates a corresponding purchase order. If the system puts the order on hold, both the sales order and the purchase order are withheld from the sales order and purchase order process. If you cancel the outbound inventory direct ship sales order or the order detail line on the order, the system cancels the corresponding purchase order or purchase order detail line.

Changing information on the outbound inventory direct ship order might affect purchase order processing. Likewise, changing the purchase order might affect sales order information. The system automatically updates the corresponding order if you make changes to information in these fields:

Field

Description of Change

Status

When you close or cancel either a purchase order or a sales order, the system updates the status of the corresponding order.

The system updates the sales order status when the supplier ships goods to the customer and the goods have been formally received.

If you partially receive a line, the system updates only the sales order status for the portion of the items that are received. The remaining quantity remains at the current status level.

Cost

The system maintains the original cost in the purchase order. The system does not update the cost on the purchase order when the cost on the receipt is different. However, any changes to the cost during receipts are updated to the sales order detail line, unless you use standard costing.

Lot/Serial Number

When the supplier enters a receipt and specifies a lot or serial number, the system updates the sales order detail line with the lot and serial number information. For multiple items, the system splits the sales and purchase order for each lot and serial number. If you reverse a lot or serial number, the system issues a warning indicating the reversal in the sales order.

Dates

When the supplier ships the goods to the customer, the supplier enters the receipt date to indicate that the customer has received the item. The system updates the actual ship date in the sales order detail line.