Portal Alerts
To facilitate the collaboration between buyer and supplier, the supplier release scheduling system provides alerts. These alerts enable both the buyer and supplier to manage the schedule on an exception basis. Alerts can be used if the supplier and buyer agree to use supplier commitments as part of the planning process. The alerts that are displayed describe conditions that deviate from the original plan and that might require action on the part of the supplier or the buyer. You can specify how long the alerts are to be displayed and how much time the supplier has to respond to the alert. The system also provides a count of the number of the alerts that are displayed on the portal.
When either the buyer or supplier accesses the system by using the self-service portal workspaces, the number of alerts is displayed on the portal form. Click any of the Alerts links to investigate and respond to the alerts, and access the View Supplier Schedule form or the Ad Hoc Schedule form. If you use the Alerts link to access these forms, only the schedules to which the alert applies are displayed.
The system currently provides six alerts. Four of these alerts apply to blanket order-based schedules; the other two apply to ad hoc schedules. This table describes the conditions that generate alerts, as well as to whom the alert is addressed:
Alert |
Condition |
Owner |
Schedule Type |
---|---|---|---|
Commit not equal to planned |
The committed quantity is not equal to the planned quantity. |
Buyer |
Blanket |
Commit not equal to planned |
The committed quantity is not equal to the planned quantity. |
Buyer |
Ad Hoc |
No Commitment |
The supplier has not committed to the planned quantity within a specified number of days from the release fence. |
Buyer and supplier |
Blanket |
No Commitment |
The supplier has not committed to the planned quantity within a specified number of days from the release fence. |
Buyer and supplier |
Ad Hoc |
Commit not equal to previous commit |
The supplier decreases the commitment from what was previously committed and does not meet the schedule quantity. |
Buyer |
Blanket only |
Planned not equal to previous planned |
Indicates the number of schedule changes from the previous planned schedule. |
Buyer and supplier |
Blanket only |