Description

Workflow Description

When you activate the JDESOENTRY Workflow process and the system puts an order on hold, an action message is sent to the person responsible for the hold code notifying them that the current order is on hold.

Workflow Trigger

After you click OK to accept the sales order, the system checks the processing option on the Workflow tab of the Sales Order Entry program (P4210) to determine if workflow is active. The system also checks the processing options for hold codes and compares the order against the order hold information.

Workflow Action

The approver for order entry receives a message in the electronic work bench indicating that an order is on hold. The approver then selects the link to the application "Work with held orders" to release this order.