Entering Credit Orders from History

Access the Work With Sales Ledger Inquiry form.

  1. Enter selection criteria in the header area to search for the orders to work with, and then click Find.

  2. To create a credit memo for single lines within an order, select the orders to work with, and select Credit Memo and then Select Line from the Row menu.

    1. Search for and select the lines to include in the credit order, and then click Close on the Sales Order Detail Revisions form.

    2. Click OK on the Work With Sales Ledger Inquiry form, and the system creates the credit order.

  3. To create a credit order for all lines within a single order, select the order and select Credit Memo and then Select Order from the Row menu.

    The system adds all applicable lines in the order, based on the processing options for the Sales Ledger Inquiry program (P42025), to the credit order.

  4. Click OK on the Sales Order Detail Revisions form to create the credit order.