Entering System-Generated Credit Orders

When you create a credit order from history, you retrieve the original order information and issue the customer credit for the amount based on the unit price that the customer actually paid. This price might be different from the current price. The system retrieves the order information from the F42199 table.

Note: When you create a credit order from history, the system enables you to ship a quantity that is greater than or less than the quantity that was originally sold, picked, and shipped to the customer. The system does not check whether the total quantity credited matches the original quantity sold.