Error Handling

This table describes the how the system retrieves the tax rate/area based on the error handing setup:

Error Handling Setup

Condition

Result

No warning or error message

No error exists, or error exists

When the customer and company are in European Union (EU) countries, the system retrieves the alternate tax rate/area based on the action that you perform. See User Actions.

If the company branch/plant or the customer are not in EU countries, the system retrieves the tax rate/area associated with the customer (ship to address).

Warning or error

No error exists

When the customer and company are in European Union (EU) countries, the system retrieves the alternate tax rate/area based on the action that you perform. See User Actions.

If the company branch/plant or the customer are not in EU countries, the system retrieves the tax rate/area associated with the customer (ship to address).

Warning

Error exists

If you override the warning, the system retrieves the tax rate/area based on the action you perform and whether the ship-to and branch/plant are in EU countries.

Error

Error exists

The system does not retrieve a tax rate/area. The field for the tax rate/area is blank unless you manually enter a value.