Process Serial Number Requirements

Based on the serial number requirements that you have defined for an item in the Item Branch program (P41026), these rules apply if a serial number is required during sales order entry:

  • The transaction unit of measure must be the same as the primary unit of measure for the serialized item.

  • The quantity must be equal to one when you enter a location and serial number combination.

  • You must enter a valid and available location and serial number combination.

You might receive an error message because a location or serial number and an item combination that you enter is not available or because the quantity on hand is zero. Serial numbers are unavailable if the quantity for the item/location/serial number combination is:

  • In Inspection

  • In Operation 1

  • In Operation 2

  • In Transit

See Processing Serial Number Information.