Reviewing Sales Orders

Access the Customer Service Inquiry form or the Manage Existing Order form.

From the Form and Row menus, you can select options to locate additional types of information that relate to sales orders, such as:

• Order holds.

• Online invoices.

• Customer information.

• Item availability.

• Supply and demand information.

• Item cross-references.

• Order header revision information.

• Order detail revision information.

• Shipment information.

• Pricing history.

• Rebate history.

  You can review sales order, customer, and item information in the Sales Order Detail File table (F4211) or the Sales Order History File table (F42119).

  • Extend Back Order Quantity

    Select to indicate that the system includes the backorder quantity as part of the total amount for the order detail line.

  • Customer Item

    Select to display the cross-reference item number; otherwise, the cross-reference item number is not required.