Setting Up RMA Defaults

Access the Return Material Authorization Defaults Revisions form.

Service Group

Enter a value for the attribute of a service provider that enables the end user to group the service provider into logical groups, such as regional, type of service provided, and billing arrangements.

Repairable Branch/Plant

Enter the branch/plant to which the repairable location belongs. This field appears on the purchase order detail line that is created from the RMA.

Repairable Location

Enter the area in the warehouse where you receive inventory. The format of the location is user-defined and you enter the location format for each branch/plant.

If a returned inventory item is repairable, the system places the item in a repairable branch/plant. If the returned item is not repairable, the system places the item in a scrap branch/plant.

Scrap Branch/Plant

Enter the business unit that the system uses to generate accounts receivable invoices.

Purchase Order Version

Specify the version of the Purchase Order Entry program (P4310) that the system uses to create a purchase order.

Received Lead Time

Enter the value that the system uses to calculate the promised delivery for the returned inventory item number.

Shipping Brn/Plt (shipping branch/plant)

Enter the shipping branch/plant that appears on the sales order detail line.

Shipping Location

Enter the shipping location on the sales order that is created from the RMA. If you leave this field blank, the order detail line is soft committed to the primary location. If a location is specified, the order detail line appears as hard-committed to that location and the Item Location table (F41021) is updated accordingly.

Sales Order Version

Specify the version of the Sales Order Entry program (P4210) that the system uses to create the sales order.