1. Sales Order Management Implementation Guide
  2. Understanding Additional Order Entry

Understanding Additional Order Entry

The JD Edwards EnterpriseOne Sales Order Management system provides different order types to accommodate specific ordering situations. Although you enter these additional orders in the same way that you enter a basic sales order, the system processes each order type differently.

You use credit orders when a customer returns goods to your inventory. You can also use credit orders when a customer returns damaged goods that you cannot return to inventory. In both cases, you must issue the necessary credits and make adjustments for the returned merchandise.

You use transfer orders to ship inventory between branch/plants within the company and to maintain an accurate on-hand inventory amount. When you create a transfer order in JD Edwards EnterpriseOne Sales Order Management, JD Edwards EnterpriseOne Procurement, or Oracle's JD Edwards EnterpriseOne Subcontract Management, you ship and receive goods. Transfer orders enable you to account for markups, freight costs, and transport time.

You use direct ship orders to record the sale of an item that you purchased from another supplier. The supplier sends the item directly to the customer. Because the supplier ships the item directly to the customer, the system does not process the order quantities through inventory.

You use blanket orders when you have an agreement with a customer to release an item multiple times over a specified period. For example, you can place an order for 100 items to be delivered over a period of four months in increments of 25 items per month. At the agreed-upon time, the quantity that you enter in the actual sales order is subtracted from the blanket order.

You use quote orders to record price quotes. You can:

  • Access quote orders through the same review, maintenance, and inquiry form that you use to work with sales orders.

  • Convert an entire or partial quote order to a sales order.

  • Use quote orders to ensure effective controls over price guarantees.

  • Use quote orders to avoid committing inventory until the customer authorizes the order.

You use intercompany orders to fill a sales order from a branch/plant other than the selling branch/plant. Intercompany orders are helpful if the company places an order from one location but fills and ships the order from another location, such as a central supply warehouse.