Understanding Quote Orders
A quote order is a preliminary document that you use to provide quantity and price information to a potential customer. You use quote order entry when a customer requires a formal price quote but is not ready to commit to a sales order. Typically, the quote order is good only for a specified period. You enter quote orders to:
Provide prices and availability on many items.
Record the quantity and price quotes for future reference.
Hold the quote until the customer authorizes the order.
Collect information about the price and availability of items.
Honor an obligation for a quoted price for a period.
When the customer confirms the order, you convert the quote order into a sales order. You can also generate a sales proposal based on a quote order. Quote orders can be designated to relieve or not relieve quantity through the Document Type Maintenance program (P40040).
You enter a quote order in the same way that you enter a sales order. You can use the Quotes, Create Quotes, or the Update Quotes selections on the Sales Order Processing menu (G4211). You do not convert the quote order into a sales order until the customer confirms the order.
You can set up a version of the Print Invoices program (R42565) to print an invoice for a quote order. Also, you can set a processing option that prints a message on the invoice to inform the customer that the invoice is a quote.
After you enter a quote order, you can generate an automated proposal document that includes data from the quote order. You can configure proposals to include information that is specific to the customer.