Understanding Workflow Processing During Sales Order Entry

The system processes the order through order hold checking. After you click OK to accept the order, the system checks the processing options for hold codes and compares the order against the order hold information.

If you activate the JDESOENTRY workflow process, after the system puts an order on hold, an action message is sent to the person who is responsible for the hold code notifying that person that the current order is on hold. If the system does not put the order on hold, an action message is sent to the salesperson, as defined in the Commission Constant File table (F42004), with the sold-to number indicating that the order is being processed. You can view messages that are sent during the workflow process in the Work Center program (P012502).

Note: The JDESOENTRY workflow process can affect performance. You cannot enter another order until the system has processed the previous order and terminated the workflow process.