Customer Freight Preference

The Customer Freight preference works within the system by:

  • Adding billable charges to an order.

  • Choosing a routing entry.

  • Specifying the freight terms for a shipment.

For example, if multiple freight charges exist on an order, you can use this preference to determine whether all freight charges should be added on one summarized line or whether the individual charges should appear on separate lines.

The Customer Freight preference also determines the factors that influence automatic route selection. The system evaluates cost, performance, and delivery time, based on the customer freight preference.