Description

Workflow Description

A workflow message notifies users when an EDI Acknowledgment is not received for the ASN after the user-specified waiting time. The default wait time is 15 minutes.

Workflow Trigger

Workflow is enabled through a processing option on the Workflow tab for the ASN Extraction program (R47032).

Workflow Action

The workflow has three main activities:

1) The Halt workflow (K47032D) pauses for 15 minutes (the default waiting period), and then ends. Users can specify a longer delay by copying the default value and adding it to the ASN Tracking workflow (K47032). The ASN Extraction retrieves the Halt workflow to run from Advanced Preferences (type 34), and then passes it to the ASN Tracking workflow (K47032).

2) The Acknowledgment function checks the status of the Acknowledgment Received field in the ASN Shipping Notice Header table.

3) If the Acknowledgment Received field is not a 1, a message is sent to the user indicating that an ASN exists which has not been acknowledged by the customer. The message permits the user to reset the waiting period or cancel the process.