Understanding Preference Hierarchy Arrangement

For each preference type, you must define a hierarchy to indicate the order in which you want the system to apply preferences to shipments.

The Preference Hierarchy Revision form contains rows that identify customers and customer groups, and columns that identify items and item groups. You enter the hierarchy sequence at the intersections of the rows and columns.

The system uses the hierarchy to determine the order in which to search for preference information. The system uses the intersection in which you entered 1 first and then searches for records that are defined for that customer and item combination. If no preference for that intersection is found, the system uses the intersection in which you entered 2, and so forth.

The JD Edwards EnterpriseOne Transportation Management system searches first at the item/item group level, and then at the all items level. The remaining search sequences include all of the same levels as the JD Edwards EnterpriseOne Sales Order Management system, but the JD Edwards EnterpriseOne Transportation Management system also includes an additional level of All Items/Customer.

Note: You should set up the most specific groups first, beginning with item only and customer only, and then define the more general groups.