Understanding Shipment Tracking

After you create a shipment and assign a carrier or vehicle to it, you can track it throughout the entire transportation process. You can also track individual pieces on a shipment. Tracking shipments enables you to better serve customers by knowing the status of a shipment in the transportation process.

When you track at the shipment level, you inquire on the status of an entire shipment, which includes all of the pieces within it. When you track at the piece level, you inquire on each piece within a shipment.

Note: Tracking a shipment or piece using a carrier-tracking function requires a business function that works with the carrier's tracking function. The JD Edwards EnterpriseOne software included a standard business function for carriers who provide a web-based shipment-tracking function.