Understanding How to Find Work Orders

Within a typical organization, hundreds of work orders might await processing. You can use specific search criteria in the Scheduling Workbench program (P48201) to limit the search for particular work orders. You use the information that you know about specific work orders to narrow the search. For example, you can locate all work orders that share the same criteria, such as:

  • A job or business unit.

  • The person who originates the work orders.

  • The person who manages or supervises the work to be performed.

  • User-defined information that is associated with the work orders, such as category codes and work order types.

  • Dates that are associated with the work orders, such as start date and planned completion date.

You can use any combination of search criteria to locate work orders with similar characteristics. For example, you can locate all work orders for a business unit that are assigned to a particular supervisor. You can also locate all maintenance work orders that are scheduled to start on a particular date. The more information that you enter, the more you narrow the search to a specific work order or group of work orders.

After you locate a work order, you can use the Scheduling Workbench program to access a variety of forms and complete multiple tasks with a specific work order. For example, after you locate a work order, you can access the form for approving work orders directly from the Scheduling Workbench, so that you do not have to access additional menus.