Understanding Work Order Mass Updates

If you need to make the same changes to multiple work orders, you can use the Search for Work Orders (P48022) and Work Order Mass Update (P48714) programs to select work orders to change, and enter the new values to assign to the work order records. After you select the records to update and specify the new values, you run a batch program to update the work orders in the database. The JD Edwards EnterpriseOne software also provides the Work Order Mass Update Template program (P48710) that enables you to set up templates with default values for the fields to update, and to lock fields to prevent updates to the locked fields.

You can use the work order mass update process to update manufacturing, equipment, service, and tenant work orders. You can work with only one work order type at a time when you process mass updates. For example, you can select multiple equipment work orders to update, but you cannot select both equipment and service work orders to update in the same batch.

The value from the Order Type (48/OT) UDC table that is assigned to the work order determines whether you can update the work order using the work order mass update process. This table lists the work order types for which you can perform mass updates for work orders:

48/OT Code

Work Order Type

02

03

Manufacturing

04

Equipment

05

Service

10

Tenant (real estate)

When working with multiple work orders, you perform many of the same types of updates that you can perform when you update a single work order. The type of changes that you can make to a work order record might be different depending on the work order type. For example, you can update the Geographic Region field for equipment and service work orders, but cannot update that field for manufacturing work orders.

When you work with work order mass updates, you cannot:

  • Change the value in a field to blank.

  • Respond interactively, work order by work order, during the batch processing such as:

    • Use the Change Component functionality for service and equipment work orders.

      To use the Change Component functionality, the system must open an interactive program. Opening an interactive program is not possible in the work order mass update process because the system uses a batch process to process the work order records.

    • Change values for manufacturing work orders with configured items.

      If you select a work order with a stocking type of C (configured) in the Search for Work Orders form, the system issues an error message when you click the Work Order Mass Update button. You must deselect the work order to proceed with the work order mass update process.

    • Change values for equipment and service work orders for which entitlement checking is enabled.

      When you work with work order mass updates, you specify the version of the work order revision program to use. The mass update process uses the processing options in the work order revision program for validations. If the version of the work order revision program has entitlement checking enabled, the system does not allow you to process the work orders.

      See "Understanding Work Order Mass Updates for Equipment Work Orders" in the JD Edwards EnterpriseOne Applications Capital Asset Management Implementation Guide.

      See "Understanding Work Order Mass Updates for Service Work Orders" in the JD Edwards EnterpriseOne Applications Service Management Implementation Guide.

    • Change values for service or equipment work orders to change-out, or swap, components.

    • Change values for service work orders for which prepayment processing is enabled.

      When you work with work order mass updates, you specify the version of the CRM - Manage Service Orders program (P90CD002) to use. The mass update process uses the processing options in the CRM - Manage Service Orders program for validations. If the version of the CRM - Manage Service Orders program has prepayment processing enabled, the system does not process the work order records.