Understanding Work Order Processing
You can review existing work orders and update work order information as necessary. For example, as the work progresses, you can:
Approve a work order and allow work to begin.
Update the life cycle information for the work order to indicate the progress of the work.
For example, you can indicate that parts have been ordered.
Track the costs that are associated with the work order, such as parts and labor costs.
The life cycle of a work order consists of the steps or statuses through which a work order must pass, indicating the progress of the work. For example, the life cycle of a work order can include these statuses:
Request for work to be performed.
Approval for work to proceed.
Waiting for materials.
Work in progress.
Work complete.
Closed.
After you create work orders, you can perform a variety of tasks to manage the work orders as they move through the work order life cycle. For example, you can:
Search for specific work orders or groups of work orders.
Revise information, such as start date, priority, status, and so on, as work orders move through the life cycle and demands on the maintenance organization change.
Review information about the parts lists for work orders.
Print copies of work orders for use by maintenance people.
Change the status of a work order to complete, indicating that the maintenance tasks have been performed.