Understanding Order Review

Orders convey much of the information needed by suppliers to fulfill the organization's orders. However, after the order is shipped it is often difficult for suppliers to get any more information from customers regarding not only that particular order, but also what the next order might be and when it might be needed.

To review orders or agreements in a standard environment, the suppliers are usually assisted by personnel in the organization who are familiar with the system as well as the process requirements. When you create a supplier self-service environment on the web, you enable the suppliers access to specific information pertaining to orders that you have placed with them.

Suppliers use their item numbers or can enter the order numbers to review information for an order such as original quantity, units relieved, amount relieved, and original amount, purchase agreements, and promised date.