Understanding the PO Dispatch process

After you create purchase orders, you can use two methods to dispatch purchase orders to suppliers:

  • Click the Dispatch Orders button on the View Generated Orders form.

  • Run the Purchase Order Print program (R43500).

If you have set up your system to use Direct Connect and PO Dispatch, when you click the Dispatch Order button, or run the R43500, the system calls the PO Dispatch Processor business service (J43E0030), which translates the data into cXML 1.2.016 format and posts that cXML message so that it can be received by the vendor's website.

If an error occurs during the execution of the business service for any reason, such as server unavailability or another functional issue, the system saves the data that was generated by the R43500 in the Services Error Recovery table (F0045). You can then use the Service Error Recovery program (P0045) to review the errors, and resend the data. Or you can use the Services Error Recovery batch program (R0045) to resend the data to the supplier.