Microsoft Windows Internet Protocol Version 4 (IPv4)

The JD Edwards EnterpriseOne Deployment Server requires Microsoft Windows Internet Protocol Version 4 (IPv4) for connectivity. It cannot function using IPv6.

If your Deployment Server is not working as expected, use this procedure to determine if the problem is due to your Windows machine using IPv6 and if so, to remedy:

  1. After installing the local Oracle database, use a text editor to open the log.xml file which is typically located in this directory

    C:\Oracle\diag\tnslsnr\[MACHINE NAME]\listener\alert\.

  2. Examine the contents of the log.xml file for indicators that the machine is using IPv6 addresses.

    IPv6 addresses can be distinguished by alphanumeric digits separated by colons, rather than periods as in IPv4 addresses.

    One example is if you see host_addr='::1'>. This indicates an IPv6 address, which in this case is the machine's local loopback address, whose equivalent IPv4 address is 127.0.0.1.

    Another example that indicates the use of IPv6 is if this string exists:

    host_addr='fe80::7045:1aba:cb6d:1b50%13'

  3. If you see references to IPv6 addresses in the logs after installing the Oracle local database, then you may need to deinstall the Deployment Server and Oracle database as described in the chapter of this guide entitled: Uninstalling the Local OEE from the Deployment Server,.

    Also, you may possibly need to perform additional cleanup for the Oracle Database as described in the section of this guide entitled: Manual Cleanup of a Uninstalled Oracle Database on the Deployment Server.

  4. After the deinstall and cleanup is complete, you must apply a software patch from Microsoft to disable IPv6 before reinstalling the Oracle local database and EnterpriseOne Standalone or Web Development Client. The Microsoft patch for disabling IPv6 is at the following link:

    How to disable IPv6 or its components in Windows

    http://support.microsoft.com/kb/929852

    On the above Microsoft web page, click the link labeled Disable IPv6 (Microsoft Fix it 50409).

  5. After you apply the Microsoft patch to disable IPv6, you can reinstall the Oracle database and EnterpriseOne Standalone Client using the procedures in this guide.

    MICROSOFT DISCLAIMER ON DISABLING IPV6

    Important: Internet Protocol version 6 (IPv6) is a mandatory part of Windows Vista and later versions. We do not recommend that you disable IPv6 or its components, or some Windows components may not function. For more information, see the "What are Microsoft's recommendations about disabling IPv6?" question in IPv6 for Microsoft Windows: Frequently Asked Questions at this link:

    http://technet.microsoft.com/en-us/network/cc987595.aspx