Reviewing Troubleshooting Tips

The following troubleshooting tips are designed to help avoid known issues with the package build, assembly, and deployment process. Review these tips when working through the process.

  • When naming your packages, do not use these names:

    • CLIENT

    • SERVER

  • Verify the assemble and build processes completed.

    After entering the package information on both the Assembly and Build forms, click the End icon to save the information.

  • Verify setting on the package definition screen.

    When selecting servers on the Build Definition form, ensure that a check mark appears next to each server selected. If no check mark appears, highlight the server in the grid and click Select.

  • Recompress the parent packages.

    After building an update package that updates the parent package, you must recompress the parent package. This step does not occur automatically.

  • Verify the location of server packages.

    When building an update server package, the specified parent package must be stored under the package directory on the server. If the parent package is not under the package directory, the update package does not build.