Mass Changes That Select No IDs

If the Count field on the user Profiles Mass Creation page displays 0 after you click the Populate Selection button, then the system selected no IDs for the process; the process ran successfully, but no IDs were created or maintained. In this case, regenerate the mass change using the mass change definition on the Generate SQL page. Be sure to save the mass change. Run the process again. If the count still shows zero, then the criteria may not match any of the data in the database.