Avoiding Queue Errors

Verify your channel settings in Application Designer. This helps you avoid situations in which a published message remains in New status and does not complete its path and change the status to Done, or in which the message does not appear in the Service Operation Monitor after the process to generate it is complete.

Note:

HR_SETUP channel is for the business unit messages and STUDENT_ADMIN_ACCOUNTING channel is for the Accounting line message.

The following best practices apply to the channels HR_SETUP and STUDENT_ADMIN_ACCOUNTING:

• Open the Queue, go to Queue Properties, and make sure the Queue Status is set to Run for both of these channels.

• The HR_SETUP channel routing direction should be set to Publish to, and a valid Message Node Name should be specified.

• The BUS_UNIT_AV_FULLSYNC, and BUS_UNIT_AV_SYNC messages should appear under the Messages tab for the HR_SETUP channel.

• The STUDENT_ADMIN_ACCOUNTING channel routing direction should be set to Both (Publish and Subscribe), and a valid Message Node Name should be specified.

• The STUDENT_ADV_ACCTG_LINE message should appear under the Messages tab for the STUDENT_ADMIN_ACCOUNTING channel.

• For each Queue, confirm that the Routing Rules are set up correctly. Confirm the correct Message Node Name for each channel.