Creating Follow-Up Actions

To set up follow-up actions, use the Follow-Up Table component (FOLLOW_UP).

Part of the collection process involves following up on past due items that remain in the collection system. The Collect Receivables feature enables you to create follow-up action codes that record the steps that you intend to take to resolve a collection item.

Page Used to Create Follow-Up Actions

Page Name	Definition Name	Navigation	Usage
Follow Up Table	FOLLOWUP_TBL	Set Up SACR, and then Product Related, and then Student Financials, and then Collections, and then Follow-Up Table	Define follow-up action codes.