Updating Collection Letter Information

Important:

Letter Generation (Letter Gen) is a deprecated product. It is strongly recommended that you use Communication Generation (Comm Gen) instead. For more information on Comm Gen, see Campus Community Fundamentals: Using the Communication Generation Process

At some point during the collection process, you may need to review and update the status of a collection letter template that is assigned to a student collection record. Two pages are available for this purpose, one for student collection letters and one for corporate collection letters. Both pages have identical functionality.

Note:

You cannot modify the Template Assign Date field or the Template Code field on either of these pages.

Pages Used to Update Collection Letter Information

Page Name Definition Name Navigation Usage

Collections Dunning Letter

COLL_DUNNING_LTR

Student Financials, and then Collections, and then Letter Generation, and then Dunning Letter Content, and then Collections Dunning Letter

Review and update the collection letter information for a given student collection record.

Collections Dunning Letter

COLL_DUNNING_O_LTR

Student Financials, and then Collections, and then Letter Generation, and then Corporate Dunning Letter, and then Collections Dunning Letter

Review and update the collection letter information for a given corporate collection record.