Email Processes (Paperless Invoices)

PeopleSoft Billing supports two ways of paperless invoicing, Email Notification and Email invoice as attachment. You can specify the type to use on the invoice media field of the invoice.

The BIIVCEMAIL Email Notification process sends an email to billed customers for invoices that were finalized with an Invoice Media setting of Email Notification. You must have the eBill Payment product installed in order to choose this option. The process can be run independently from its own run control page, or it can be incorporated into one or more of the invoicing jobs. If incorporated, the Email Notification process must follow the BIIVC000 finalization process. This process will send an email to the billing contact on the bill. The email will contain a link to the eBill Payment application. When the customer clicks the link, they will be directed to the eBill Payment log in screen. Once logged in, the customer will be able to view and pay the invoice.

Alternatively, you can choose the Email invoice as attachment feature to accomplish paperless invoicing. The BI_XMLPBURST process sends an email to the customer with the invoice attached as a PDF. This feature is available only for BI Publisher invoices. The Review Email Invoice Log component can be used to review the processing results of the email attempts.

Notification Composer Framework

Oracle PeopleSoft delivers Notification Composer Framework in Enterprise Components to manage the setup and administration of notifications in one central location. Once you have adopted the Notification Composer feature, you must use it to create new notifications and manage your existing notifications.

These PeopleSoft Billing invoice business processes are delivered with FSCM Update Image 49, and must use Notification Composer:

• Billing Invoice Courtesy Copy

• Billing Invoice Customer Contact

For more information about Notification Composer Framework, see Enterprise Components: Understanding Notification Composer.