Contract Line Amount Changes — Amount and Percent Based Lines

You can increase or decrease a contract line amount for an amount or percent based contract line. General steps for changing a contract line amount are as follows:

• Choose to amend an active contract by selecting the Amend Contract button on the Contract - General page.

• Modify the contract line billing and revenue amount as a part of the amendment. For revenue this can be done either manually or programmatically by selecting a basis for the allocation.

• Choose whether to:

  • Process the change on future billing and revenue plan events only, or

  • Include previously completed billing and revenue plan events in the adjustment to the new contract line amounts.

  • To include previous events, select the Adjust Billing Retroactively and Adjust Revenue Retroactively options. These selections work independently meaning you may choose to have a change impact previously completed billing events while at the same time have the change impact only future events for revenue or vice versa. The selection on the contract to separate (or not separate) fixed billing and revenue impacts the contract line amount used in the calculation, but not whether previously completed revenue events can be adjusted.

• Review the billing plan and revenue plan to ensure they have been modified accordingly.

Note:

You can temporarily suspend services by cancelling the original contract line without selecting the Reverse Amounts option and adding a new contract line for the reinstatement of the services.