Prepaid Statuses
These are the prepaid status values:
| Term | Definition |
|---|---|
|
Pending |
When you first create a prepaid amount, Pending appears by default as the status. All fields on a pending prepaid amount are fully editable. No processing occurs against pending prepaids, so they are not subject to system edit checking. You can delete a pending prepaid. |
|
Ready |
Manually update the status of a prepaid amount to Ready after you have captured all information that is associated with the prepaid and assigned it to a billing plan. After you update a status to Ready, the system performs edit checks and the prepaid amount is eligible for initial billing and utilization. If utilization has begun or if initial billing has been processed, the purchased amount of the prepaid can be modified using the amendment mode. Note: Inclusive prepaids are included in the billing and revenue amount allocations when they have a status of Ready. You cannot mark allocation complete for the contract unless all inclusive prepaids have a Ready status. |
|
Completed |
Upon depletion of the prepaid balance, update the status to Completed. When the prepaid balance is complete, you cannot update the status. You must change billing and utilization directly in PeopleSoft Billing. |
|
Cancelled |
Prepaids can be cancelled from any status value. You can manually change the status of a prepaid to Cancelled if the following conditions are met:
When cancelled, a prepaid cannot be reopened. |
This table shows the relationship between billing plan status and prepaid status:
| Billing Plan Status | Prepaid Status |
|---|---|
|
Pending |
You can change prepaid status to any status except Completed. If you no longer want the prepaid, set it to a status of Cancelled. |
|
Ready |
You can change prepaid status to Cancelled only. |
|
In Progress |
Prepaid status is Ready and cannot be changed. |
|
Action Required |
Prepaid status is Ready and cannot be changed. |
|
Cancelled |
You can set prepaid status to Cancelled. However, if utilization has occurred, all amounts must first be backed out. |
|
Completed |
You can set prepaid status to Completed. However, the prepaid must first be fully depleted. |
|
Recycled |
Prepaid status is Ready and cannot be changed. |
|
Reversal In Progress |
Prepaid status is Ready and cannot be changed. |
|
Reversed |
Prepaid status is Ready and cannot be changed. |
Note:
You cannot ready a prepaid without first assigning it to a billing plan.