Prepaid Statuses

These are the prepaid status values:

Term Definition

Pending

When you first create a prepaid amount, Pending appears by default as the status. All fields on a pending prepaid amount are fully editable. No processing occurs against pending prepaids, so they are not subject to system edit checking. You can delete a pending prepaid.

Ready

Manually update the status of a prepaid amount to Ready after you have captured all information that is associated with the prepaid and assigned it to a billing plan. After you update a status to Ready, the system performs edit checks and the prepaid amount is eligible for initial billing and utilization.

If utilization has begun or if initial billing has been processed, the purchased amount of the prepaid can be modified using the amendment mode.

Note: Inclusive prepaids are included in the billing and revenue amount allocations when they have a status of Ready. You cannot mark allocation complete for the contract unless all inclusive prepaids have a Ready status.

Completed

Upon depletion of the prepaid balance, update the status to Completed. When the prepaid balance is complete, you cannot update the status. You must change billing and utilization directly in PeopleSoft Billing.

Cancelled

Prepaids can be cancelled from any status value. You can manually change the status of a prepaid to Cancelled if the following conditions are met:

  • The remaining prepaid balance equals the original prepaid balance.

    This condition implies that no utilization has been finalized in PeopleSoft Billing.

  • The committed prepaid balance equals zero.

    This condition implies that no utilization exists in a pending bill in PeopleSoft Billing.

  • The billing cross-reference history for the initial billing plan nets to zero or has a status of deleted.

    This condition implies that the initial bill was either credited or cancelled in PeopleSoft Billing.

When cancelled, a prepaid cannot be reopened.

This table shows the relationship between billing plan status and prepaid status:

Billing Plan Status Prepaid Status

Pending

You can change prepaid status to any status except Completed. If you no longer want the prepaid, set it to a status of Cancelled.

Ready

You can change prepaid status to Cancelled only.

In Progress

Prepaid status is Ready and cannot be changed.

Action Required

Prepaid status is Ready and cannot be changed.

Cancelled

You can set prepaid status to Cancelled. However, if utilization has occurred, all amounts must first be backed out.

Completed

You can set prepaid status to Completed. However, the prepaid must first be fully depleted.

Recycled

Prepaid status is Ready and cannot be changed.

Reversal In Progress

Prepaid status is Ready and cannot be changed.

Reversed

Prepaid status is Ready and cannot be changed.

Note:

You cannot ready a prepaid without first assigning it to a billing plan.