Understanding Prepaid Amounts

Customers can prepay for rate-based goods and services. The prepaid amount can be applied to one or more rate-based contract lines. In addition, the amount can be used against all or a portion of the billing activity for the applicable contract lines.

Note:

You cannot have prepaid amounts on internal contracts.

This section discusses:

• Prepaid balance types.

• Prepaid statuses.

• Prepaid amounts: billing and utilization.

• Prepaid accounting.

• Billing plan assignment.

• Prepaid streamlining.

• Prepaid balance processing.

• Prepaid amounts: tracking.

• Prepaid amendments.

• Example of a prepaid.