Customer Service Manager and Customer Service Representative (CSR) Pagelets

These pagelets enable customer service managers and representatives to view key information about customers and products and effectively manage promotions:

• Buying Agreements.

• Current Product Summary.

• Customer Account Balances.

• Customer Aging.

• Customer Conversations.

• Customer Notes.

• Customer Search.

• Expiring Buying Agreements.

• Invoice Summary.

• Last 10 Product Purchases.

• Last 10 Shipments.

• Most Recent Bills.

• Most Recent Consolidated Bills.

• Product Alternates.

• Product Notes.

• Product Sales.

• Product Search.

• Product Specifications.

• Recent Orders.

• Recent Quotes.

• Recent RMAs (recent returned material authorizations).

• Sales History by Customer.

• Schedules Past Ship Date.

• Trade Promotions.