Operational Threshold Alerts

OTAs provide managers with real-time feedback and advance warning about processes that may not be generating expected results. OTAs identify information that is specific to an application and enable real-time monitoring according to tolerance levels that are defined by the user. Although OTAs are enabled by specific modules, the data they provide often span multiple Enterprise Service Automation applications. OTAs appear on the Operational Threshold Alert pagelet, and some OTAs can also appear on the Operational Threshold Chart pagelet.

The OTAs delivered in PeopleSoft Enterprise Service Automation Portal Pack are:

• Contract Revenue Forecast (PeopleSoft Contracts)

• Contract Sales (PeopleSoft Contracts)

• Total Expense Costs (PeopleSoft Expenses)

• Budget to Forecast Time (PeopleSoft Program Management)

• Projects Predicted to be Late (PeopleSoft Program Management)

• Actual to Forecast Utilization (PeopleSoft Program Management)

• Forecast Utilization (PeopleSoft Program Management)

• Budget to Actual Cost (PeopleSoft Project Costing)

• Budget to Actual Time (PeopleSoft Project Costing)

• Gross Margin (PeopleSoft Project Costing)

• Projects Over Budget (PeopleSoft Project Costing)