Single-Shipment Order Processing

To ensure that an entire order ships at one time, use the single-shipment order restriction feature provided by PeopleSoft Inventory and PeopleSoft Order Management. This feature, which is available only for sales orders generated in PeopleSoft Order Management, enables you to group order lines and schedules into a logical unit that must ship together using the same shipping ID.

Identify single-shipment orders during order entry by selecting the Single Ship Flag option on the Order Entry Form-Order Header page. (You establish default values on the Buying Agreement Header - Terms page or on the General Information - Sold To Options page, but PeopleSoft Inventory uses the value specified on the order header.) Once an order is identified for single shipment, all lines and schedules for the order must have the same scheduled shipment and arrival dates, inventory business unit, carrier, ship via, and freight terms. If you change any of these attributes, you must change them for all lines in the order.

After order entry, your ability to change the single ship flag is determined by the settings for the Single Shipment Flag (SINGLE_SHIP_FLAG) on the Demand Change Configuration page or the Setup Fulfillment-Demand Change Configuration page. Any changes affects all lines associated with the order. The rules for changing the Single Ship Flag are:

• In the Order Entry Form component, you can make this change only at the header level, not at the line or schedule level.

• You can always deactivate the option.

  All lines become available to be shipped separately.

• You can activate the option as long as no lines or schedules associated with the order have been shipped.

  PeopleSoft Inventory ensures that the order does not ship until all lines are picked and assigned to the same shipping ID. If all lines have already been confirmed, the system also updates the order's fulfillment status, indicating that it is ready for shipment.

You can continue to reserve quantities for individual order schedules associated with a single-shipment order, but you cannot ship the schedules until the entire order is ready for shipping. Similarly, you can add order lines to a shipping ID on an individual basis, but you cannot identify any of them as Shipped until all lines have been included in the shipping ID. When shipping a single-shipment order using the auto-processing options, PeopleSoft Inventory processes the order only when all lines have been picked, confirmed, and assigned to the same shipping ID.

If you unship one line of a single-shipment restricted order, you must unship all lines associated with the order. You can cancel individual order lines at any time before the order has been shipped. When you cancel the last remaining line, either on the Cancel/Hold Stock Request page or in the Order Entry Form component, the order's fulfillment status changes to Canceled.