Condition-Based Maintenance Alerts Issued Using Web Services

An external condition monitoring system sends a SOAP (Simple Object Access Protocol). request to PeopleSoft Maintenance Management when it detects an asset that is out of operational limits. Condition-based Maintenance receives the message of an alert via Web Services working with PeopleSoft Integration Broker.

When the system receives an alert from an external condition monitoring system it takes the following steps:

1. Receives the SOAP request message of a new alert.

2. Validates the SOAP request message.

3. Uses the matching rules to populate the work order Business Unit and Shop ID.

4. Generates the Alert Identification.

5. Triggers the workflow to notify the person with the CBM Coordinator role and matching profile.

6. Saves the alert.

7. Sends back Alert Identification in a SOAP response message.

If the system finds an error in the request it sends back an error message to the external condition monitoring system. If the system cannot find a matching rule or a CBM Coordinator role user, it sets the status of the alert to Error when the alert is saved.

See documentation PeopleTools: Integration Broker