Failure Tracking

PeopleSoft Maintenance Management provides users the capability to track and analyze equipment failure incidents for various operational and regulatory needs, such as health, safety, and environmental compliance.

Users can analyze these asset failures to:

  • Help prevent recurrence or minimize the number of future incidents.

  • Reduce associated downtime and repair costs.

  • Measure and track both asset reliability and maintenance and repair effectiveness.

  • Support repair versus replace decisions.

  • Support related planning and budget allocation activities for constrained maintenance resources.

To accomplish these goals, PeopleSoft Maintenance Management enables users to:

  • Set up failure severity and failure impact codes.

  • Define data that describes, quantifies, and qualifies asset failure events from various perspectives from the Work Order, Work Order Completion, or Technician Workbench components.

  • Analyze failure events based on specific detail or summary criteria through the Failure Analysis Inquiry. Users can discover trends and relationships affecting future failure occurrence, asset reliability, and maintenance and repair effectiveness measures.

Once you set up the failure impact and severity codes, you can enter, maintain and review the data associated with an asset failure event in the Work Order Failure Tracking component. You can create a failure event from the Work Order, the Work Order Completion, and the Technician Workbench components.

When you create a failure event from the Work Order, the Work Order Completion, or the Technician Workbench components, the system automatically assigns the next Failure ID in the system to the failure event. You cannot override this value. When you save the Work Order Failure Tracking page, the system updates this failure ID number in the Last Failure ID field on the Definition page of the work order business unit associated with the failure event.

If you create a failure event from the Work Order Failure Tracking component, you can accept NEXT as the default for the Failure ID and the system assigns the next failure ID to the failure event. You can also override NEXT with a unique failure ID. A unique failure ID is not tracked on the Definition page of the work order business unit. If you entered a unique failure ID for one failure event, and created the next failure event from the work order, which automatically assigns a failure ID number, when you save the Work Order Failure Tracking page, the number generated is automatically updated in the Last Failure ID field on the Definition page of the work order business unit.

Important:

Failure tracking and analysis is not required to create and maintain work orders in PeopleSoft Maintenance Management. However, it is an extremely valuable and easy to use tool, which enables supervisors and managers to carefully manage their assets.

Refer to Setting Up and Performing Work Order Failure Tracking and Analysis to understand how to perform failure tracking and analysis based on failure events derived from assets associated with a work order task.

See Understanding Work Order Failure Tracking and Analysis.