Product Alternates

You can define product alternates and substitute those alternates for products under the conditions:

• You have set up one or more alternates for a product on the Alternates page.

• The sold to customer allows substitutions, as established on the Sold To Options page for the customer.

• The alternate exists in the same PeopleSoft Inventory business unit as the original product.

• The order date is within the start and end dates for the alternate product.

• The alternate product does not have an associated message with the action of Reject.

• The alternate product is an active product.

The View Product Alternates link in the Order Lines section of the Order Entry Form page is available only when alternate products exist for the product ID entered in the selected PeopleSoft Inventory business unit and if your customer allows substitutions.

When you select a product alternate, the system displays the alternate product ID on the order line. This enables you to maintain demand information for analysis and to print both product IDs on order acknowledgments and in other documents when there is a change.

The system also makes item substitutions during the picking process, if your customer allows substitutions and there are suitable substitutes for the product or item requested.