RMA Reports

Report ID and Report Name Description Navigation Run Control Page

INS3000

Return Material Authorization

Lists RMA transactions for internal and external locations. Use this report to provide staff at the internal or external locations with an acknowledgment of a return request and direction on where to send the returned materials. You can also generate this report to aid receiving clerks in matching returned material at the receiving docks with an RMA in the PeopleSoft system. For each RMA, this report includes header and line information.

Inventory, and then Manage Returned Material, and then RMA Report, and then Returned Material Authorization

RUN_INS3000

OMS3000

Print RMA

Lists the details of an authorized return for a customer.

Note: Notes are printed on the RMA report without configuration.

Customer Returns, and then Reports, and then Create Order RMA, and then Print RMA

RUN_OMS3000

OMS7100

RMA Register

Lists RMAs by business unit.

Customer Returns, and then Reports, and then RMA Register, and then RMA Register

RUN_OMS7100

OMS7110

Overdue RMAs

Lists RMA line for products that are not returned by the estimated return date on the RMA Line page.

Customer Returns, and then Reports, and then Overdue RMAs, and then Overdue RMAs

RUN_OMS7110