Appointment Schedule Notification

This section discusses Appointment Schedule Notification workflow.

Description

Information Type Description

Event Description

The following event triggers Appointment Schedule Notification workflow:

Save a new or modified appointment task on the Appointment Details page in the Appointment Schedule component (RS_SCHED_APPT).

Action Description

If a resource adds or modifies an appointment task, the resource manager, as defined on the Job record (JOB), appears as the addressee on the Notification Message page. Enter comments about the appointment, and click OK to send the email to the resource manager.

If a manager, or anyone with access to the Monthly Schedule page, adds or modifies a resource's appointment task, the resource appears as the addressee on the Notification Message page. Enter comments about the appointment, and click OK to send the email to the resource.

Notification Method

Email

Note:

Appointment Schedule Notification workflow options are activated on the Installation Options - Resource Management page.

Workflow Objects

Information Type Description

Business Process

Resource Appointment Schedule (RS_SCHED_TASK)

Activity

Appointment Schedule Notification (RS_SCHED_NOTIFY)