Competency Proficiency and Competency Experience Factors

The Competency Proficiency and Competency Experience factors compare resource competencies against the competencies that are requested on resource requests. The Competency Proficiency factor evaluates how well the resource's proficiency in a competency matches the requested proficiency. The Competency Experience factor evaluates how well the resource's years of experience match the requested years of experience.

A competency is a skill, ability, or set of knowledge that is possessed by a resource and maintained on the resource profile. Associated with each resource competency are a specific proficiency (degree of expertise) and the number of years of experience the resource has with that competency. When completing a resource request, you can list desired and required competencies, proficiency, and years of experience.

The Competency Proficiency and Experience Factors use a similar algorithm to calculate fit scores. A resource-and-resource request combination scores:

• 100 for both factors for resources who have at least the proficiency and number of years of experience in the competency that is specified on the resource request.

• Less than 100 but greater than 0 on one of the factors for resources who have some proficiency or years of experience in the requested competency, but not as high as requested.

• 0 for resources who have no proficiency or years of experience in the requested competency.

Marking a competency as required indicates that you will only consider resources who have the required competency and at least the required proficiency and years of experience.

The Competency Proficiency factor is calculated only for competencies with a requested proficiency level. Competencies that are specified on the resource request that do not have a specified proficiency level are not included in Resource Matching fit score calculations for this factor.

The logic applies also to the Competency Experience factor; it is calculated only for competencies with a requested number of years of experience greater than zero.

Competency Proficiency Ratings

The model, or scale, that is used to rate proficiency may be different for each competency. For example, one competency may have valid proficiency of high and low, while another may have beginner, intermediate, and advanced. Regardless of the model that is used, each model is mapped by your organization to numeric review points. The highest rating given to proficiency within a model marks the upper boundary of that model (the highest possible proficiency) and the lowest rating (which is typically 0) always marks the lower boundary (no proficiency). For example, high and low can have review points of 25 and 50, respectively, with high representing the most proficient and low representing half the possible proficiency.

Individual Competency Fit Scores

When evaluating the fit of a resource to a resource request relative to competencies, the resource is assigned an intermediate score for each requested competency. These intermediate scores range from 0 (no match) to 100 (perfect match). Once the individual scores are produced, the low-level competency scores are added together—weighting each requested competency equally—to derive the final Competency Proficiency and Competency Experience factor fit scores for the resource-and-resource request combination.