Approval Process Definition Page

To change workflow approval criteria:

  1. Access the Approval Process Definition page using the process ID value that you want to change.

  2. Click Criteria to access the Criteria Definition page.

    For each path and step, you can set up criteria that the system uses to determine whether you go down that path or perform that step.

    For example, if you have an approval path that requires approval for work orders over 10,000 USD, the system looks at submitted work order, and compares the amount to the criteria on the Criteria page. If it is under 10,000, the system automatically approves it. If it is over 10,000, the system determines which step to perform.

  3. Access the Approval Step Definition - Step page.

    Set the number of approvers needed. This determines how many levels or approval or number of approvers are required for the approval.