Prerequisites

You must perform the following:

• Register user profiles.

• If you want to be able to replace service coordinators, you must define a URL for the email notification.

  Modify the SP_REPLACESC_EM and SP_REPLACETEAM_EM URL identifiers on the URL Maintenance page (PeopleTools, and then Utilities, and then Administration, and then URLs) to indicate the location to which email notifications should be sent regarding the replacement service coordinators or teams.