Work Order Reassign
The section discusses the Work Order Reassign workflow.
Description
| Information Type | Description |
|---|---|
|
Event Description |
The service coordinator reassigns a work order. |
|
Action Description |
Notifies the originally assigned user that the work order has been reassigned. Notifies the newly assigned user that the work order has been reassigned. |
|
Notification Method |
Email. |
Workflow Objects
| Information Type | Description |
|---|---|
|
Component |
SPF_WORK_ORDER_CMP |
|
Role |
Assigned users |
|
Email Template |
WO_REASSIG (previously assigned user) WO_REASSIGN (newly assigned user) |