Using the Supplier Public Skill on the Supplier Public Portal

The Supplier Public Skill is part of the Supplier Digital Assistant. A Skill is a program that simulates interaction with a user. PeopleSoft Intelligent Chat ASsistant from Oracle (PICASO, or PeopleSoft PICASO) refers to the complete chatbot solution that is delivered by PeopleSoft.

The Supplier Public Skill assists first-time bidders and suppliers in determining if there are opportunities for sales collaboration, completing the registration process, and viewing public bidding events through real-time communication. In addition, they can inquire about bidding opportunities, calendar events, announcements, and FAQs and contact details.

This topic discusses how the Supplier Skill helps users accomplish different tasks.

The Supplier Skill uses Oracle Digital Assistant (ODA) to interact with users to perform certain tasks. For more information about ODA, see Using Oracle Digital Assistant.

PeopleSoft Enterprise Components documentation discusses the Chatbot Integration Framework. See Enterprise Components: Understanding Skills.

The Supplier Public Skill uses these services:

SCP_GET_CONTENT: Supplier Comprehensive Portal related service

• getlink: To get the link information to access application pages based on the context such as Contact and Register.

• getbiddetails:

  • getpublicbiddetails: To fetch the bid information based on the format, category, and duration.

  • getbidhealth: To check whether sourcing is enabled at the Installation level.

• getcontentdetails: To fetch the dynamic content details like announcements, calendar events, and FAQs.